Get in Touch With Our Team
At Crazy King, our support team is here to help with questions, account-related issues, technical concerns or general feedback. We aim to respond promptly and can assist with verification, payments and account settings. Our advisers work with authorised departments to resolve issues quickly and will guide you through any requested checks. Contact us through convenient channels for fast help: email or phone. You can also reach CrazyKing using the details below.
| Department | Contact |
|---|---|
| Customer support | [email protected] — Email for account and payment help; please include your username and a brief description to speed up the reply. |
| General enquiries | [email protected] — General enquiries and feedback; press and media requests can use this address. |
| Affiliate enquiries | [email protected] — Affiliate and partnership enquiries; include your website and traffic details for a faster response. |
| Phone | +44 20 7946 3852 — Phone line for urgent queries; we can verify account details over the phone where appropriate. |
| Working hours | Mon-Fri, 09:00-18:00 — Office hours; limited cover at weekends and public holidays. |
Email Assistance
Email is the preferred way to contact us for detailed requests, account issues or any case that needs documents or explanations. Please send messages to [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details. Providing these ensures faster handling and helps us avoid unnecessary delays when reviewing your case.
Contact Form
Response Time
Need help? Most support enquiries are answered within one business day. Simple account and payment questions are usually resolved quickly, while more complex issues - for example identity checks or dispute investigations - may take longer depending on their nature and the documents required. We’ll update you by email or live chat as your case progresses.
Feedback
Help us improve Crazy King. If you have suggestions, ideas or spot something that could be better, please share your feedback with our team. We review every message carefully and use it to improve games, promotions and the site. Send your thoughts via the feedback form or contact support - your input helps shape how CrazyKing evolves and improves the user experience.